A young mum from Hull emails to thank the driver of her bus.
"My toddler was throwing a tantrum getting onto the bus, and the driver was very patient with us," she writes. "When my toddler carried on tantruming the driver did his best to help me, as he could see I was distressed. He tried to entertain my child, checked I was ok, and even gave my child a chocolate bar from his lunch before we left the station. Amazing service."
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