Helping with a toddler
We had a commmendation for a driver who assisted a woman who was having difficulties.
A lady was struggling with a pram and a toddler, and had been waiting at the bus stop on the wrong side of the road. She boarded a bus, but found it was going in the opposite direction to where she wanted to be. As she was speaking to the driver, the correct bus arrived on the other side of the road. The driver crossed the road to flag down the bus, and then helped her to board, and advised her which ticket was best.
Well done to the driver, who displayed excellent customer service skills.
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