A call about BusCall
We have received a telephone call from a lady who wished to praise the excellent customer service skills of one of our BusCall clerks.
The lady contacted BusCall in order to find out times for an upcoming journey, and said the BusCall clerk was extremely helpful and friendly, ensuring she understood all the information that was provided and offering to post out relevant bus timetables to assist her with her journeys. The caller wanted to ring in to pass on her thanks to the clerk and to ensure that we knew about her good work.
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