A letter from Wigan

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North Yorkshire County Council passed us an email they received from a couple who had been visiting Scarborough from Wigan.  They said:

"We must compliment you on your Park & Ride.  The car park was excellent, the waiting area was excellent, the toilets were excellent and clean, the frequent of buses was excellent.  The drivers were friend, courteous and cheerful, and the cleanliness of buses was excellent.  We thought the fares were very reasonable, although as over 60's we had the added bonus of being able to use our travel pass.  In this day when people find it so easy to complain we felt that the Park & Ride service that you are providing was in all aspects excellent and so I thought a quick email to complement you was well deserved.  We have been telling all our friends about the service you provide and are recommending them to come and spend the day in Scarborough.  We are so impressed we have booked a six day stay [for later in the year].  Looking forward to our return.  Many thanks."

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