One of our National Express drivers receives regular positive comments from passengers through the National Express text messaging feedback system, and this month a comment made it into the "Terrific Texts" part of the National Express Coach Times newsletter:
"Travelled with [this driver] on the service from Farnborough to Portsmouth. He was amazing with the customers - very warm, friendly and genuine. He had a special rapport with a 90 year old lady on the front seat and lots of other passengers were involved too. Nothing was too much trouble for him - he's in a class of his own!"
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