We need a fleet of buses, quick!

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We received a letter from a local College, who work with us to provide their school buses.  One day the College had to be closed at short notice due to a problem.

"I phoned [your Planning Manager] to advise him of the problem... within the space of 45 minutes a fleet of buses were at the College, and by midday all students were on the buses and on their way home.

Our sincere thanks must go to [your Planning team] for pulling out all the stops to help us on this occasion, and to make sure the students were not waiting for any longer than necessary.  I would also like to add that [the Planning team] are always extremely helpful in all our dealings concerning the services you operate on our behalf, and I hope that the excellent relationship between our two organisations will continue for many years to come."

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