Away with the fairies

Published on

Mr N emailed us to tell us about some great customer service from one of our drivers.

"Please thank the driver of the number 76 bus," he writes.  "I was away with the fairies and typing a text message and did not notice the bus.  He stopped without me flagging the bus down.  The gesture was very much appreciated, even though I was waiting for a friend to pick me up on this occasion.  It was very nice of the driver to stop, and he did not seem impatient at all when I apologised for standing at the stop (which was daft of me), so please pass on my thanks.  Yet another reason why you guys are much better than the impatient and rude [other operator] brigade!"

Thanks for taking the time to write to us and letting us know, Mr N - EYMS

View more happy customers