Frequently Asked Questions

Hopping on and off the bus is something many of us take for granted, but for some first-time bus users the experience can be an overwhelming one, especially for children and those new to the area.

Our FAQs are designed to tell you everything you need to know about using our buses. Whether you’re new to our buses or a daily commuter, you may find something you didn't know here!

Please click on one of the questions to reveal its answer.

Travelling on the bus

Finding bus information

Where can I get bus timetables from?

All our bus timetables are available on this website, simply use the Timetable Search. You can save them to your computer or bookmark them from your phone, or print them out.

If you’d like a paper copy of a timetable, they’re available from lots of places across the region. We have Travel Centres at Hull Paragon Interchange and Scarborough Rail Station, plus you can pick up a timetable at Beverley and Bridlington Bus Stations. Several of our depots also have timetables available, including Elloughton, Hornsea and Withernsea. Most libraries, tourist information centres and council customer service centres stock timetables, as do some post offices and shops.

If you can’t find a timetable leaflet, give BusLine a ring on 01482 59 29 29 and they will post one out to you.

How do I find out about service changes?

How do I find out national bus information?

How do I read a bus timetable?

What can I do at the EYMS Travel Centres?

Bus problems

Fares and tickets

Buses and you

Becoming a bus driver

Hiring a coach or bus

Coach holidays and day trips


Additionally, see our leaflet on Help us make your journey better (PDF, 242Kb, opens in new window)

Note: some of the documents on this page are in PDF format. In order to view a PDF you will need Adobe Acrobat Reader.