Frequently Asked Questions

Hopping on and off the bus is something many of us take for granted, but for some first-time bus users the experience can be an overwhelming one, especially for children and those new to the area.

Our FAQs are designed to tell you everything you need to know about using our buses. Whether you’re new to our buses or a daily commuter, you may find something you didn't know here!

Please click on one of the questions to reveal its answer.

Travelling on the bus

Finding bus information

Where can I get bus timetables from?

How do I find out about service changes?

How do I find out national bus information?

If you’re looking for information on EYMS services, you can ring BusLine on 01482 59 29 29. They’re open Mon-Sat, 8am-6pm. BusLine can give you information on bus times, routes, stops, fares, tickets, and anything else EYMS-related!

However, sometimes you may want to travel outside the East Yorkshire area. For national bus information, ring Traveline on 0871 200 22 33. They’re open daily, 8am-8pm. Calls cost 10p per minute, plus any charge your network makes.

How do I read a bus timetable?

What can I do at the EYMS Travel Centres?

Bus problems

Fares and tickets

Buses and you

Becoming a bus driver

Hiring a coach or bus

Coach holidays and day trips


Additionally, see our leaflet on Help us make your journey better (PDF, 242Kb, opens in new window)

Note: some of the documents on this page are in PDF format. In order to view a PDF you will need Adobe Acrobat Reader.