Frequently Asked Questions
Hopping on and off the bus is something many of us take for granted, but for some first-time bus users the experience can be an overwhelming one, especially for
children and those new to the area.
Our FAQs are designed to tell you everything you need to know about using our buses. Whether you’re new to our buses or a daily commuter,
you may find something you didn't know here!
Please click on one of the questions to reveal its answer.
Children under five years old travel for free, as long as they’re not occupying a seat required by another passenger. Children aged five to fifteen pay child fare, which is usually about half the normal adult fare. Children can use one of our 10% Discount Cards to get a further saving on their single and return fares.
We do not have Child Weekly Tickets, but children are welcome to buy our standard weekly tickets if this is cheaper than buying individual child return fares each day.
Young people aged 16-18 can get our Go Card, which gives 20% off our single and return fares.
Young people 19 and over can get a 10% Discount Card, which gives you 10% off all single and return fares.
Take a look at our Student Pages for some special offers available for students at universities and colleges around the region.
Additionally, see our leaflet on Help us
make your journey better (PDF, 242Kb, opens in new window)
Note: some of the documents on this page are in PDF format. In order to view a PDF you will
need Adobe Acrobat Reader.