Frequently Asked Questions
Hopping on and off the bus is something many of us take for granted, but for some first-time bus users the experience can be an overwhelming one, especially for
children and those new to the area.
Our FAQs are designed to tell you everything you need to know about using our buses. Whether you’re new to our buses or a daily commuter,
you may find something you didn't know here!
Please click on one of the questions to reveal its answer.
Paying the full price every time you travel? You could be saving money!
16-18 years old? Save 20% on single and return fares with our Go Card.
5-15 years old? Ask for a child fare, it’s about half an adult fare. You can also save even more by using one of our 10% Discount Cards.
Under 5 years old? You can travel free!
At a local university or college? Check out our Student Pages to find out how to save money.
Travel every day? Save money with one of our weekly tickets.
Don’t travel every day, or make different journeys? Save money on single and return fares with our 10% Discount Card.
Travelling with a group of people? Save money with our Family Tickets or Team Tickets!
Travelling after 7pm? Save money with our Nightowl fares!
Additionally, see our leaflet on Help us
make your journey better (PDF, 242Kb, opens in new window)
Note: some of the documents on this page are in PDF format. In order to view a PDF you will
need Adobe Acrobat Reader.