Frequently Asked Questions
Hopping on and off the bus is something many of us take for granted, but for some first-time bus users the experience can be an overwhelming one, especially for
children and those new to the area.
Our FAQs are designed to tell you everything you need to know about using our buses. Whether you’re new to our buses or a daily commuter,
you may find something you didn't know here!
Please click on one of the questions to reveal its answer.
Firstly, you should keep your bus ticket because if it’s a day return ticket you’ll need to show it on the way home! Secondly, you should keep your ticket or pass with you throughout the journey to show that you have paid to travel on that bus. If an inspector boards the bus he will need to see any relevant ticket or passes. Your ticket will show him that you have paid for that journey, and that you have not gone past your bus stop.
Additionally, see our leaflet on Help us
make your journey better (PDF, 242Kb, opens in new window)
Note: some of the documents on this page are in PDF format. In order to view a PDF you will
need Adobe Acrobat Reader.