Frequently Asked Questions
Hopping on and off the bus is something many of us take for granted, but for some first-time bus users the experience can be an overwhelming one, especially for
children and those new to the area.
Our FAQs are designed to tell you everything you need to know about using our buses. Whether you’re new to our buses or a daily commuter,
you may find something you didn't know here!
Please click on one of the questions to reveal its answer.
As the name suggests, a family ticket is a cost-effective way for families to travel together on the bus. We have various different types of family ticket available, and they are for a specified number of adults and children. A Family 6 Go Anywhere ticket, for example, allows up to two adults and up to four children to travel. However, you could use this ticket for two adults and three children to travel, if you wanted. They’re perfect for days out and holidays. You can buy a family ticket from the driver.
To find out more about family tickets, including prices, see our Fares & Tickets page.
Additionally, see our leaflet on Help us
make your journey better (PDF, 242Kb, opens in new window)
Note: some of the documents on this page are in PDF format. In order to view a PDF you will
need Adobe Acrobat Reader.