Frequently Asked Questions

Hopping on and off the bus is something many of us take for granted, but for some first-time bus users the experience can be an overwhelming one, especially for children and those new to the area.

Our FAQs are designed to tell you everything you need to know about using our buses. Whether you’re new to our buses or a daily commuter, you may find something you didn't know here!

Please click on one of the questions to reveal its answer.

Travelling on the bus

Finding bus information

Bus problems

Fares and tickets

Buses and you

Becoming a bus driver

How do I become a bus driver?

What training do your drivers have?

I want to drive a bus! How do I get my licence?

If you want to learn to drive a bus, you can apply for a job at EYMS and we’ll give you full training! See our Careers pages for more details and current vacancies.

If you need PCV training for another reason – for example, for another job or to drive vintage buses as a hobby – we can also help. EYMS Bus & Coach Training, our award-winning training department, offer training courses, including Driver CPC training, to external companies and individuals. See our Training pages for more information, and a list of upcoming courses.

Hiring a coach or bus

Coach holidays and day trips


Additionally, see our leaflet on Help us make your journey better (PDF, 242Kb, opens in new window)

Note: some of the documents on this page are in PDF format. In order to view a PDF you will need Adobe Acrobat Reader.