The EYMS Buses app

The EYMS Buses app is here!

  • Get a live countdown to when your bus will arrive.
  • All your bus times in your pocket.
  • Get our exclusive 24 hour and 30 day app tickets.
  • Buy your ticket from your mobile.

Download it now for free from the App Store or Google Play.

Our brand new app is packed full of fantastic things to make your journey easier.

Mobile tickets

Saving up your change is so last year. Use the EYMS Buses app to buy your ticket from your mobile, including exclusive 24 hour and 30 day tickets that you can only buy on the app. Then your phone acts as your ticket when you get on the bus. Easy peasy!

Available on the app now:

Ticket Duration Price
Hull tickets (Valid in Hull Council boundary) 24 hours £3.10
Week (7 days) £11.50
30 days £46.00
Hull Plus tickets (Valid in Hull, plus Anlaby, Cottingham, Hessle and Willerby) 24 hours £4.15
Week (7 days) £11.50
30 days £46.00
Team Ticket (24 hours) £7.00
Scarborough tickets (Valid in Scarborough, plus Cayton, Cloughton, Ravenscar) 24 hours £4.30
Week (7 days) £11.00
30 days £44.00
Coaster tickets (Valid in Bridlington, Filey, Scarborough, and buses in between, plus on our Bridlington and Scarborough open top buses, and buses to Flamborough, Bempton and Buckton) 24 hours £8.20
Week (7 days) £35.00
30 days £110.00
Hull Country tickets (Valid in the Hull and Hull Plus zone, plus Hedon, Beverley, Brough, Elloughton, Molescroft, Swanland, North Ferriby, Bilton, Sproatley, Preston, Paull, Ganstead, Coniston, Dunswell, Woodmansey, Walkington, Skidby, Little Weighton) 24 hours £5.90
Week (7 days) £24.40
30 days £79.50
Access All Areas tickets (Valid on any standard service bus across the entire network. Excludes Scarborough Park & Ride and special event buses) 24 hours £12.50
Week (7 days) £39.50
30 days £139.50

You can buy your ticket in advance, and then just activate it when you're ready to travel. Pay with credit or debit cards, or with Apple Pay on your iPhone.

We'll be rolling out more ticket types to cover other areas, so if the route you travel isn’t covered yet, keep an eye on the app in future. All tickets that are currently available to buy on the bus will still be available to buy on the bus.

Get your ticket now by downloading the EYMS Buses app for free from the App Store or Google Play.

Live tracking

Missing the bus is so last year. Get a live countdown to when your bus will arrive at your stop. Save your favourite bus stops for quick access.

Start tracking now by downloading the EYMS Buses app for free from the App Store or Google Play.

Journey planner

Paper timetables are so last year. All your bus times are in your pocket with our app. Plan journeys, including changes and walking routes to and from the bus stop, see maps of routes, browse timetables and find your nearest bus stop. Save your favourite stops for quick access, and explore new routes to travel on.

Plan a journey now by downloading the EYMS Buses app for free from the App Store or Google Play.

Disruption

Problems on the roads? Get all the latest on bad weather, accidents, roadworks and traffic conditions via our app.

Avoid traffic now by downloading the EYMS Buses app for free from the App Store or Google Play.

EYMS Buses App Frequently Asked Questions

Why should I get the EYMS Buses app?
  • The app gives you an exclusive range of tickets, including some that are only available on the app, and some that are cheaper than buying tickets on the bus.
  • You can buy your tickets using a credit or debit card, so you don't need to worry about having the right change.
  • The app makes it easy to plan journeys, so you don't have to carry around paper timetable leaflets.
How do I get the EYMS Buses app?

Download it now for free from Google Play or the App Store - search for 'EYMS Buses'.

How do I buy a ticket?

After downloading the app, tap the menu button in the top left hand corner and select 'Mobile Tickets'. Choose a zone (e.g. Hull Plus), then a time period (e.g. Week). Add a credit/debit card to pay with (or select one and put in a password, if you already have a credit/debit card attached to the account). A 'success' screen will come up, saying the payment has gone through. You can then activate the ticket straight away (if you're about to get on a bus), or you can leave it pending and then come back to activate it when you go to board a bus.

How do I use my ticket on the bus?

When you board the bus, make sure your ticket is activated, and display it on your phone's screen. Then, as with a paper ticket, the driver will check it to make sure it's valid in that area, and then will invite you to take a seat.

Can I have more than one ticket on the app at the same time?

Yes, you can buy as many tickets as you want, and either have them active at the same time (if they're different zones), or activate them one-by-one if needed.

Which tickets are available on the app?

We have only rolled out a small amount of tickets to start with, until people get used to using the app.  We will be making more tickets available, but we didn't want to launch with too many to avoid people buying the wrong tickets by mistake.  We've recently launched new tickets on the app, and keep an eye out for more ticket zones being added in future.

Available Tickets

I've forgotten the password for my account, what do I do?

You can reset your password by going to the log-in screen of the app and tapping 'forgotten password'. Enter your email address, and tap 'reset password'. You'll get an email telling you how to reset your password. Alternatively, if you're already signed into the app, tap the menu button, choose 'Settings', then 'Reset Password', and you'll get an email telling you how to reset your password.

I've lost my mobile phone, or got a new one, how do I get my tickets?

If you've lost your mobile phone, or got a new phone, simply log in to your account on your new device. This will log you out of your account on your old device, so no one else can use your tickets.

Can more than one person use a ticket?

To prevent fraud, the ticket can only be shown on one device. If you try to open your account on a second device, i.e. another mobile phone, you will be logged out of all other devices. Continue logging in and out, and your account may be blocked for a set amount of time.

What if I need to show a mobile ticket but my phone is dead?

If you have a mobile ticket, it is your responsibility to keep your phone charged enough to display it. If you get on a bus and can't show your mobile ticket, you'll have to buy a standard paper ticket for your journey.

My payment won't work - why?

Please make sure you put in the correct payment details when you add a credit or debit card to the app, and that you have sufficient funds in your bank to cover the payment. Your address and postcode must match the details that your bank has for you, otherwise they will decline your payment. Please note that if a payment is declined, some banks will show the payment as pending on your statement for a few days before it disappears - this is at the discretion of your bank, and is not something we can control.

What if I see some incorrect information on the app?

Feedback from app users is invaluable to us to help keep improving the app. If you spot some data that's wrong, or if something isn't working on the app, please use the 'Give Feedback' button in the menu bar to let us know so we can fix it.

What if I have a question that isn't covered here?

Use the 'Give feedback' button in the menu to ask questions about the app, or ring BusLine on 01482 59 29 29, open Mon-Sat, 8am-6pm.