Customer Feedback

Here at EYMS we greatly appreciate your feedback. Please leave your comments and we'll get back to you as soon as possible.

For simply bus enquiries, e.g. bus times, fares, route information etc, please ring BusLine on 01482 59 29 29 or email busline@eyms.co.uk . BusLine is open 8am-6pm, Monday-Saturday.

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If you are contacting us regarding a specific journey, please fill in as many of these details as possible.

We'll use the information you provide to answer your query and get back to you. We will not use it to send you marketing information (unless you specifically request that). We will not share your information with any third parties, unless that is necessary for the response to your enquiry (for example, if you are contacting us about a vandalised bus stop that we need to pass on to a council).

Read our privacy policy

If you have any photographs or any other attachments please email them to customerrelations@eyms.co.uk - please remember to put your name on the email so we can match it with this form.

Thank you for getting in touch. We respond to all feedback, so to give us time to investigate fully we’ll be back in touch within ten working days.