Student Card - Frequently Asked Questions

Please click on one of the questions to reveal its answer.

What sort of student cards do you have?

How do your cards work?

Why don't I just pay my fares as I use the bus?

If you want to pay for fares with cash on the bus, you can - but our student tickets and passes are designed to help save students money and help make bus travel easier, so you’ll be missing out!

If you don't get one of our student tickets you'll not only pay more, but you'll have to hunt for money every morning, save up all your loose change and budget every month for your fares. Our discounted tickets take the hassle out of travel!

What buses can I use my ticket on?

How do I apply?

Where do I collect my card?

Can I apply for a Semester Card and a Student Discount Card?

What happens if I lose my card, or it is stolen or damaged?

Can I let another student use my ticket or pass?

What happens if I leave university before the ticket expires?

I already have one type of card - can I swap to another?

It’s my 19th birthday so my Go Card has expired - what do I do?

I still can’t find an answer to my question - who can I speak to?

Still have a question? Please contact BusLine on 01482 59 29 29 or email

All enquires will be answered within one working day.