Student Card - Frequently Asked Questions

Please click on one of the questions to reveal its answer.

What sort of student cards do you have?

How do your cards work?

Why don't I just pay my fares as I use the bus?

What buses can I use my ticket on?

How do I apply?

You can apply online or you can ring BusLine for a paper application form on 01482 59 29 29.

Hull University students can apply in person at our stall in the Hull Student Union building during the first two weeks of the academic year. However, our sales stalls can get very busy, so we strongly recommend you apply online in advance to beat the queues.

If you live in The Lawns or Thwaite Hall you may be eligible for a free Semester Card. The University will send you details on how to apply for this when your accommodation details are confirmed. If you aren’t sure whether you’re eligible for a free Semester Card, please contact the University.

Where do I collect my card?

Can I apply for a Semester Card and a Student Discount Card?

What happens if I lose my card, or it is stolen or damaged?

Can I let another student use my ticket or pass?

What happens if I leave university before the ticket expires?

I already have one type of card - can I swap to another?

It’s my 19th birthday so my Go Card has expired - what do I do?

I still can’t find an answer to my question - who can I speak to?

Still have a question? Please contact BusLine on 01482 59 29 29 or email

All enquires will be answered within one working day.